Energy Retailers
Getting the power turned on
If you have recently moved home and need to get the power turned on, you’ll first need to contact an Energy Retailer and sign-up as a customer to get connected. They will contact Northpower to get the power connected. If you previously had an account with an Energy Company, you can arrange for your account to be moved to your new home, all you need to do is give them your new ICP Number, found on your new meter box.
If you are getting power connected for the first time, you may find it helpful to read about our service Residential Power Supply.
To sign-up or change Energy Retailer:
Step 1: Obtain your ICP Number from your meter box or past power bill.
Step 2: Phone your choice of energy retailer and ask to join.
Energy Retailers
| Retailer | Phone |
|---|---|
| Meridian Energy | 0800 49 64 96 |
| Genesis Energy | 0800 300 400 |
| Contact Energy | 0800 80 90 00 |
| Mercury Energy | 0800 10 18 10 |
| Empower | 0800 34 00 00 |
| Simply Energy | 0800 47 46 75 |
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Did you know?
Northpower consumers receive line charge holidays that show as credits on their power bill?